sliuvryshop.com offers a 14 Day refund & exchange service from the original date of invoice. sliuvryshop.com offers a 30 Day warranty against manufacturing defect from the invoice date. (Some restrictions may apply - please see below exceptions list for full details). If you are not satisfied with your purchase or have a product deemed to be defective and would like to request a refund or exchange, please note the following.

1. Original invoice must be provided.

2. Original packaging and ALL of its content must be present and returned including manuals, accessories and gifts with purchase or other included or bonus items. Original package must be in good condition. Incomplete or damaged returns may be refused.

3. All returns for refunds will be processed with the original method of payment unless the purchase was made via online banking, in which case a cheque will be mailed out to the customer. For purchases made with a credit card, the same card used to make the purchase will be credited with the refund. For purchases made with a gift card, if the original was discarded, a new gift card will be issued for the refund amount.

4. For online purchases, the return period begins on the invoice date of the items.

5. Your name, address, phone number, signature and valid government issued ID may be requested to confirm information provided.

6. Some restrictions apply to the 14 Day refund & exchange policy. Please see the Restocking Fee Table for details.

Product Warranty

30 Day exchange warranty service for goods deemed to have a manufacturing defect*

90 Day courtesy warranty service (will ship the defective product for repair or replacement to the manufacturer at no cost to our customer) from the original date of invoice*


For goods between 91 days and 1 year from the date of original invoice, a service to ship the defective product for repair or replacement to the manufacturer at a minimal cost is offered*